Yeah, and try going in there without a part number. They actually had to call Eric at the place on 17 to find one for me once. I truly despise the parts department there. They have a terrible attitude. Just seems like they don't want to work. At all. One guy there, skinny, looks like Brian Klock (is it Brian?) is pretty cool, the rest are douches.
Anyway, I have nothing of use to add. I can't sleep and figgered I'd throw my 2 cents in.
I think you're thinking of Mike at Bergen County. At least he fits the description. He is good. He's helped me out more than once. A couple of the other parts guys are just asses. They get all worked up if you try to order over the phone. They always try to make me "come in"
Well, I live a half hour away. Round trip, including standing in line, usually ends up being an hour and a half. So no, I won't "just come in".
I actually told one of them, who started to give me an attitude over the phone, that if they didn't want to sell it to me I would get it elsewhere. I was honestly surprised that he seemed to care.
Don't even get me started on the service dept. If they can't look the price up in their little book, they're not interested... They won't even come outside for a minute to look at something so you can order the correct part from THEIR
Yeah, I'll make an appointment so I can get the correct part to put on myself, sure... It's a waste of time every time I go there. Unless I'm getting oil or something that I can't get elsewhere, I'm done with that place.