I wrote a fairly long diatribe about the state of the custom bike industry, but decided to delete and condense... My thoughts can really be conveyed in two sentences:

Shops like OCC and WCC have made custom bikes a commodity and in the same stroke killed off what little creativity there was in the mainstream industry. Most modern choppers look like they share the same whore of a mother.

Of course, this comes from a relative outsider... but I like to think that I call em how I see em.